When you plan something well, there’s a list of ‘next actions’ that need to be done, and by the end of a smoothly run meeting we can all answer the ‘3W’ questions: Who is going to do What, by When?’
We did all that. Tick. We scurried out of the planning meeting with our busy and co-ordinated lists. Tick.
So why did the wheels nearly come off?
Because although we had identified that lots of people had responsibility for different areas, we had failed to identify who held it all together.
We had failed to distinguish those who had A Responsibility, from the person who had The Responsibility.
My fault. And even though, as the leader, I may not have had The Responsibility for the event, I do have The Responsibility for making sure that the person who does, knows it – and that everyone else knows it too.
A Responsibility. The Responsibility Don’t confuse them.